Contact

Have a question about a prompt pack, or need help deciding which one is right for you? We’re here to help. The best way to reach us is by email at [email protected].

When you write to us, please include your order number (if you have one) and a brief description of your question or issue. Clear messages help us respond faster and more accurately.

We aim to reply within 1-2 business days. While we can’t offer 24/7 support, we check our inbox regularly and try to get back to you as soon as possible.

Our support team can help with:

• Download issues (e.g., lost files, links not working)
• Questions about what’s included in a pack
• Licensing and permitted use
• Refund requests (see our refund policy for details)
• General feedback or suggestions

If you’re having trouble with a specific prompt, we’re happy to clarify how it works. While we can’t offer custom prompt engineering for free, we do provide coaching packs if you need more in-depth help.

We look forward to hearing from you.